NEO OUTDOOR LIGHT STRING

UNITED KINGDOM: £10 (FREE for orders over £50)
Delivery in 14 to 20 days in most of our products (there are products with shipping in 3-5 days, indicated on the product.

FRANCE, GERMANY, ITALY, BELGIUM, NETHERLANDS, SPAIN:£10 (FREE for orders over £50) You must select the corresponding language in the upper menu to finalise the purchase if you wish to receive the order in one of these countries.

The type of delivery guaranteed is street level delivery. in no case it will be delivered or gone up to the customer's home, office or premises. If you would like to request this type of delivery, please contact hello@newgardenstore.co.uk.

You have 14 calendar days from the date you receive your order. Items you return must not have been used and must be in the same condition in which you received them, including the original packaging and all components.

If the reason for the return is that the returned item is defective or does not correspond to what was requested, we will cover the return and new shipping costs, and you will not be responsible for any costs.

If the reason for the return is that the order does not satisfy you, we will refund the amount of your purchase, excluding the shipping costs for collecting the product(s) to be returned.

SHIPPING COSTS COLLECTION BY PRODUCT (UK):
- PRODUCT VOLUME LESS THAN 0.30 m3 = £15
- PRODUCT VOLUME BETWEEN 0.30 m3 and 1.1 m3 = £49
- PRODUCT VOLUME BETWEEN 1.2 m3 and 1.72 m3 = £90
- PRODUCT VOLUME BETWEEN 1.73 m3 and 2.3 m3 = £130
- PRODUCT VOLUME BETWEEN 2.4 m3 and 4 m3 = £190

You can check the volume of each product on the page and the complete policy on the SALES AND SHIPPING CONDITIONS page.

*If the customer decides to send the defective product at their own expense, the customer will be responsible for the return costs.

All our products have a three-year warranty. We are Spanish manufacturers.